Support for the Data Appliance for ArcGIS #
Support for Data Appliance for ArcGIS will be provided by both Esri and Arxys technical support teams.
Esri Support #
For questions regarding the configuration and setup of ArcGIS services and usage, contact the following:
United States users—Support will be provided by Esri Technical Support. Please use the following contact options:
Phone: 1-888-377-4575
Fax: 1-909-792-0960
E-mail: support@esri.com
Hours: Monday–Friday, 5:00 a.m.–5:00 p.m. Pacific time (excluding Esri holidays)
International users—Support will be provided by your local Esri distributor.
Arxys Support #
For questions and support regarding the Data Appliance for ArcGIS hardware, please contact Arxys using the following options:
Technical Support Ticket: http://support.arxys.com
Web page: https://www.arxys.com/company/support
Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. (Pacific time)
Data Appliance for ArcGIS Use Restrictions #
The Data Appliance for ArcGIS is a specialized Network Attached Storage device and should not be administered as just another file server. Arxys manufactures the Data Appliance for ArcGIS for the exclusive use with Esri ArcGIS Enterprise. The Data Appliance for ArcGIS is designed to be a read-only device. Except for specific updates provided by Esri the Data Appliance for ArcGIS should never be written to or used as an additional storage device. The Data Appliance for ArcGIS ships with an embedded version of Microsoft® Windows Server 2019. This license precludes the installation of additional software or adding additional roles to the appliance to those that have been preloaded at the factory.
- The Data Appliance for ArcGIS cannot be used in any other role other than that of a NAS supporting an ArcGIS Enterprise environment
- The end user is not authorized to install additional software on the Data Appliance for ArcGIS. This includes system utilities (anti-virus software, remote management, etc.) server applications (web server, ftp, directory services) or backup software. Contact Arxys if any changes to the software must be made in order to meet facility IT requirements. Arxys will address inquiries on a case by case basis.
The violation of any of the above restrictions will require the user to return the system to the factory default configuration before troubleshooting and warranty services can be processed.
Data Appliance for ArcGIS Summary #
The Esri Data Appliance for ArcGIS is designed to be utilized exclusively with ArcGIS Enterprise (Standard or Advanced) for publishing map, elevation, and geocode services locally as well as on the Internet.
Esri Data Appliance for ArcGIS Components #
Esri Data Appliance for ArcGIS:
- Arxys Data Appliance (1U, 2U, or 4U)
- Microsoft Windows Server 2019 Operating System
- Esri Data Collections (as purchased, World Basic, World Standard, World Advanced, North America Standard, or North America Advanced)
Getting Started #
In order to deploy the Data Appliance for ArcGIS the following basic steps are required. Additional details can be found later in this document.
- Hardware Installation – Install the Data Appliance for ArcGIS into a computer equipment rack. Make the required cable connections.
- Network Configuration – Configure the Data Appliance for ArcGIS on your Local Area Network (LAN). Connect the Data Appliance for ArcGIS to a network that is accessible to the server running ArcGIS Enterprise.
Installing the Data Appliance for ArcGIS #
The Data Appliance for ArcGIS ships from the preloaded with Esri data collection hard drives. Prior to utilizing the Esri software to setup and use services the Data Appliance for ArcGIS must be installed. Part of the installation process is the configuration of basic networking and Windows Server 2019. The manual assumes that the user is familiar with the steps required to use and configure Windows networking. If at any point you encounter difficulties, please contact Arxys technical support by starting at ticket via http://support.arxys.com or via email support@arxys.com
The system administrator password is configured by the end user during the first boot setup procedure.
Box Contents #
The Data Appliance for ArcGIS should include the following items within the shipping box.
- Data Appliance for ArcGIS (1U 4 bay, 2U 12 bay, or 4U 36 bay)
- License Key (Certificate of Authenticity COA, which is affixed to the Data Appliance chassis)
- Data Appliance for ArcGIS Quick Installation Guide
- Data Appliance for ArcGIS Quick Reference
- Data Appliance for ArcGIS Warranty Documentation
- Two 110V AC power cords
- One front bezel
- One set of adjustable sliding rails w/ mounting kit
If you find that you are missing any of the above items, please contact Arxys directly at support@arxys.com
Installation Planning #
The proper installation of the Data Appliance for ArcGIS will require the following hardware and resources:
- Keyboard and mouse (USB only)
- Display monitor capable of 1024×768 resolution minimum with a Standard VGA connector
- Two 110V AC power ports
- Gigabit Ethernet connectivity
- Network IP address
- Available space in a computer equipment rack 1U, 2U, or 4U depending on the Data Appliance for ArcGIS configuration purchased.
Unpackaging the Data Appliance for ArcGIS #
The Data Appliance for ArcGIS should be carefully removed from its shipping box. Inspect the Data Appliance for ArcGIS and make sure that it was not damaged during shipping and transport. The 1U Data Appliance for ArcGIS weighs 40lbs without hard drives loaded. It is still recommended that two people handle the appliance. The 4U Data Appliance for ArcGIS weighs approximately 80lbs without hard drives loaded. Two people will be required to safely remove the appliance from the shipping box.
Adjustable sliding rails to mount your Data Appliance for ArcGIS server into a standard computer equipment rack are included. The mounting hardware is also provided. Additional hardware may be required to properly install the sliding rails.
Rackmount chassis Installation #
You should install the largest and heaviest items on the bottom of your rackmount rack. Aside from UPS systems the 4U Data Appliance for ArcGIS will be one of the heavier systems in your cabinet.
• Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.
• In single rack installation, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a component from the rack.
• You should extend only one component at a time – extending two or more simultaneously may cause the rack to become unstable.
• Determine the placement of each component in the rack before you install the rails.
• Use a regulating uninterruptible power supply (UPS) to protect the server from power surges, voltage spikes and to keep your system operating in case of a power failure.
• Allow any hot plug drives and power supply modules to cool before touching them.
• Always keep the rack’s front door and all panels and components on the servers closed when not servicing to maintain proper cooling.
• Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.
• Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
1U Data Appliance for ArcGIS Rackmount Installation Instructions #
There are a variety of rack cabinets on the market, which may mean the assembly procedures will differ slightly. You should also refer to the installation instructions that came with the rack cabinet you are using.
NOTE: This rail will fit a rack between 26″ and 33.5″ deep. The inner rails come pre-installed on the 1U configuration of the Data Appliance for ArcGIS.
Rackmount kit Screws
The accessory box includes all the screws needed to install the chassis in a rack. This section lists and describes the most common screws used. The chassis may not require all the parts listed.

Item | Qty | Description |
1 | 4 | M4 x 4mm (0.157) Flat Head Screw |
2 | 22 | M4 x 4mm (0.157) Round Head Screw |
3 | 8 | M5 x 12mm (0.472) Flat Head Screw |
4 | 8 | Washer for M5 Flat Head Screw |
Identifying the sections of the rack rails

There are two rack rail assemblies in the rack mounting kit. Each assembly consists of two sections: an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself (Figure 2). Two pairs of short brackets to be used on the front side of the outer rails are also included.
Installing the Outer Rails to the Rack

- Attach the longer section of the outer rail to the outside of the shorter section of the outer rail. You must align the pins with the slides. Both ends of the outer rail must face the same direction in order to be secured to the rack (Figure 3).

- Adjust both sections of the outer rail to the proper length so that the rail fits snugly within the rack (Figure 3).
- Secure the longer section of the outer rail to the front side of the rack with two M5 screws and the shorter section to the rear side of the rack with two M5 screws (Figure 4).
- Repeat steps 2-3 for the remaining outer rail.
Installing the Chassis in the rack

- Confirm that chassis includes the inner rails (A) and rail extensions (B). Also, confirm that the outer rails (C) are installed on the rack (Figure 5).
- Line chassis rails (A and B) with the front of the rack rails (C) (Figure 5).
- Slide the chassis rails into the rack rails, keeping the pressure even on both sides (you may have to depress the locking tabs when inserting). When the appliance has been pushed completely into the rack, you should hear the locking tabs “click” into the locked position.
- Insert and tighten the thumbscrews that hold the front of the appliance to the rack.
4U Data Appliance for ArcGIS Rackmount Installation Instructions #
There are a variety of rack cabinets on the market, which may mean the assembly procedures will differ slightly. You should also refer to the installation instructions that came with the rack cabinet you are using.
NOTE: This rail will fit a rack between 26.5″ and 36.4″ deep.
Rackmount Kit Screws
The accessory box includes all the screws needed to install the chassis in a rack. This section lists and describes the most common screws used. The chassis may not require all the parts listed.

Item | Qty | Description |
1 | 4 | M4 x 4mm (0.157) Flat Head Screw |
2 | 22 | M4 x 4mm (0.157) Round Head Screw |
3 | 8 | M5 x 12mm (0.472) Flat Head Screw |
4 | 8 | Washer for M5 Flat Head Screw |
Identifying the sections of the rack rails

The chassis package includes two rail assemblies in the rack mounting kit. Each assembly consists of three sections: An inner chassis rail which secures directly to the chassis, an outer rail that secures to the rack, and a middle rail which extends from the outer rail. These assemblies are specifically designed for the left and right side of the chassis. (Figure 7).
Locking tabs
Each inner rail has a locking tab. This tab locks the chassis into place when installed and pushed fully into the rack. These tabs also lock the chassis in place when fully extended from the rack. This prevents the server from coming completely out of the rack when the chassis is pulled out for servicing.
releasing the inner rail from the outer rail

- Identify the left and right outer rail assemblies as described above.
- Pull the inner rail out of the outer rail until it is fully extended as illustrated above.
- Press the locking tab down to release the inner rail.
- Pull the inner rail all the way out.
- Repeat steps 2 – 4 for the second outer rail.
installing the inner rails on the chassis


- Confirm that the left and right inner rails have been correctly identified.
- Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.
- Slide the inner rail forward toward the front of the chassis until the rail clicks into the locked position, which secures the inner rail to the chassis.
- Secure the inner rail to the chassis with the screws provided.
- Repeat steps 2 – 4 above for the other inner rail.
installing the outer rails on the rack

- Press upward on the locking tab at the rear end of the middle rail.
- Push the middle rail back into the outer rail.
- Hang the hooks of the front of the outer rail onto the slots on the front of the rack. If necessary, use screws to secure the outer rails to the rack, as illustrated above.
- Pull out the rear of the outer rail, adjusting the length until it fits within the posts of the rack.
- Hang the hooks of the rear portion of the outer rail onto the slots on the rear of the rack. If necessary, use screws to secure the rear of the outer rail to the rear of the rack.
- Repeat steps 1 – 5 for the remaining outer rail.
Installing the Chassis in the rack

- Confirm that the inner rails are properly installed on the chassis.
- Confirm that the outer rails are correctly installed on the rack.
- Pull the middle rail out from the front of the outer rail and make sure that the ball-bearing shuttle is at the front locking position of the middle rail.
- Align the chassis inner rails with the front of the middle rails.
- Slide the inner rails on the chassis into the middle rails, keeping the pressure even on both sides, until the locking tab of the inner rail clicks into the front of the middle rail, locking the chassis into the fully extended position.
- Depress the locking tabs of both sides at the same time and push the chassis all the way into the rear of the rack.
- If necessary for security purposes, use screws to secure the chassis handles to the front of the rack.
Data Collection Hard Drive installation (4U & 2U Only) #
Data Appliance for ArcGIS in a 4U or 2U configuration is shipped without the data collection hard drives installed in the system chassis to reduce the overall weight of the chassis during installation. Before powering on the Data Appliance for ArcGIS, the data collection hard drives need to be installed into the chassis. Do not install the data collection hard drives after the Data Appliance for ArcGIS is powered on.
Before proceeding, ensure that the data collection hard drives are labeled with the same serial number listed on the Data Appliance for ArcGIS which is located on the front right corner of the chassis. Each data collection hard drive is labeled according to the collection which it belongs to, as well as the number of drives contained in each data collection. The data collections should be installed in alphabetical succession (i.e., Collection A, Collection B, Collection C, etc.). The installation process will vary according to which data collections were purchased. Each data collection is composed of a varying number of hard drives. The hard drives for each collection should then be installed sequentially (ex., Disk 1 of 2, Disk 2 of 2).
Install all of the data collections purchased, making sure that all drives from the data collections are installed in the Data Appliance for ArcGIS. If you find that a drive is missing, immediately stop the installation procedure and contact Arxys technical support.

The Data Appliance for ArcGIS chassis features a label listing the arrangement of its hard disk drive slots (Figure 13). This label ONLY provides a general pattern for the sequential installation of the hard drives (beginning from bottom to top, and then moving left to right) These labels can also be used in the troubleshooting process to identify the location of a faulty drive.

- Insert the hard drive and tray into the chassis. Make sure to press the drive carrier handle closed until it clicks in place (Figure 14).
- Repeat step one for all the drives shipped with Data Appliance for ArcGIS.
Powering on the Data Appliance for ArcGIS #
Powering on the Data Appliance for ArcGIS requires the push of the power button. The power button on all configurations of the Data Appliance for ArcGIS can be accessed from the front of the computer equipment rack.
Powering on the 1U Data Appliance for ArcGIS #

The 1U Data Appliance for ArcGIS power button is located on the top right of the chassis. Remove the front bezel if installed. (Figure 15)
Powering on the 4U Data Appliance for ArcGIS #

On the 4U Data Appliance for ArcGIS the power button is located on the bottom left of the chassis. Remove the front bezel if installed. (Figure 16)
Data Appliance for ArcGIS First Boot #
The Data Appliance for ArcGIS is configured with Microsoft’s Windows Server 2019 operating system. Windows Server 2019 resembles Windows Server 2016 in appearance and operation; however, Windows Server 2019 licensing restricts the use of the Data Appliance for ArcGIS as a general use server. Windows Server 2019 is also specifically tuned to perform the required functions of a Data Appliance for ArcGIS. No additional software may be loaded and no other server roles can be hosted on the Data Appliance for ArcGIS. Doing so will void the warranty on the Data Appliance for ArcGIS.

When the Data Appliance for ArcGIS is first powered the Microsoft® Windows Server 2019 will begin booting (Figure 17). Please do not interrupt or power off the Data Appliance for ArcGIS during this process. The Data Appliance for ArcGIS may automatically reboot as the final configuration is applied to the system.
After the system reboots the Windows Server 2019 operating system will load. Follow the onscreen instructions to continue.

- Select the appropriate Country or Region, App Language, and Keyboard Layout. Click on the “next” button to continue. Figure 18.

- Enter the product key that is on the Microsoft COA label attached to the system. The COA label is attached on the top front left corner of the system. Click on the “next” button to continue. (Figure 19)

- Review and accept the Microsoft Windows Server 2019 license agreement. (Figure 20)

- Set the administrator account password. Do not lose this password. This password will be needed to log into the system in order to continue the configuration of the server. Type in the password twice as indicated on the screen and click on the “finish” button to continue. (Figure 21)

- The log in screen will be presented. Press CTRL+ALT+DELETE to continue. (Figure 22)

- Click on the account named “Administrator.” (Figure 23). Enter the Administrator account password that was set in step 4. The system will load the Windows desktop
Configuring Network Settings #
Your network administrator should be able to provide you with the information required to configure the network on the Data Appliance for ArcGIS. Generally, the information required is: IP address, subnet mask, gateway, and DNS server. Some networks run the DHCP protocol which will assign all of the above settings automatically. It is recommended that the Data Appliance for ArcGIS be configured with a static IP address.
- Log in to the Data Appliance for ArcGIS as “administrator” (using the password that was configured during first boot)

- The system will load the Server Manager Dashboard. Select the Local Server from the menu on the right-hand side. (Figure 24)

- Locate the Ethernet connection links. Click on the link to the first Ethernet connection. The network connections list will be displayed. (Figure 25)

- All the network connections available on the Data Appliance for ArcGIS will be displayed. Right click on “Ethernet” and click on “Properties” (Figure 26)

- From the Ethernet Properties window double click on the “Internet Protocol Version 4 (TCP/IPv4)” entry (Figure 27)

- Enter the network information that was given to you by your network administrator in the appropriate sections. Click OK when you are done. (Figure 28)
- The Data Appliance for ArcGIS network setup is now complete.
Verify Data Collections #
Before utilizing the data collection, the health of the RAID arrays must be verified. Data Appliance for ArcGIS ships with the LSI Storage Authority utility pre-installed. This utility will be used to verify the status of the data collections.
- Log in to the Data Appliance for ArcGIS as “administrator” (using the password that was configured during first boot)

- From the desktop or start menu locate the LSI Storage Authority (LSA) shortcut. (Figure 29)

- Double–click the shortcut to start the utility. Allow the utility to auto discover the data appliance. Click on the discovered server, and select the option to sign in. (Figure 30)

- Log in to the utility as “administrator” (using the password that was configured during first boot). Allow the utility to load. (Figure 31)

- The status of the raid controller and its volumes (data collections) are displayed on the top-left corner. The status should display “Optimal.” If the status displays anything other than “Optimal” immediately stop and contact Arxys technical support. (Figure 32)
- Background operations are also displayed in the same menu under the raid controller ID. “Check consistency” and/or “initializing” procedures run on schedules to preemptively correct any errors. If “Check Consistency” or “Initializing” operations are in progress, the data collections remain in an optimal condition.
- After verifying the optimal status of the data collections, exit the utility.
Activating Windows without Internet Access #
In the event that Internet access is not possible the Windows Activation procedure can be completed via the use of the Microsoft Windows Activation telephone hotline.
- Log into the system as a member of the administrative group.

- From the Windows taskbar, Select the Search Windows icon and type ‘slui 4’. Click on the icon to run the wizard. (Figure 33)

- Select the nearest location from the drop-down menu and click “Next” (Figure 34)

- Call the phone number displayed and follow the promptings. You will have to provide the “Installation ID” and will receive a “Confirmation ID” (Figure 35)

- Click “Next” and follow the onscreen instructions to continue and complete the activation process. (Figure 36)
Data Appliance for ArcGIS Reference #
1U Data Appliance for ArcGIS #
Front View – 1U Data Appliance for ArcGIS

Front Panel LEDs
![]() | Reset: The reset button is used to manually reboot the Data Appliance for ArcGIS. | ![]() | Power: The main power switch is used to apply or remove power from the power supply to the Data Appliance for ArcGIS. |
![]() | Universal Information LED: The Universal Information LED is used to indicate fan failure, power failure, overheat condition, or to identify the unit within a large rack installation. See the table below for descriptions of the LED states. | ![]() | UID: The UID button is used to turn on or off the blue light function of the U-LED. Once the blue light is activated, the Data Appliance for ArcGIS can be easily located in very large racks and server banks. |
![]() | NIC1: Indicates network activity on Gigabit Ethernet LAN1 when flashing. | ![]() | NIC2: Indicates network activity on Gigabit Ethernet LAN2 when flashing. |
![]() | Power: Indicates power is being supplied to the system’s power supply units. This LED should normally be illuminated when the system is operating. | ![]() | HDD: Indicates SAS/SATA drive and/or DVD-ROM drive activity when flashing. |
Rear View – 1U Data Appliance for ArcGIS

4U Data Appliance for ArcGIS #
Front View – 4U Data Appliance for ArcGIS

Front Panel Indicator LEDs

![]() | Power: The main power switch is used to apply or remove power from the power supply to the Data Appliance for ArcGIS. | ![]() | Overheat/Fan Fail: When this LED flashes, it indicates a fan failure. When continuously on (not flashing) it indicates an overheat condition, which may be caused by the ambient room temperature being too warm. This LED will remain flashing or on as long as the overheat condition exists. |
![]() | Reset: The reset button is used to manually reboot the Data Appliance for ArcGIS. | ![]() | NIC1: Indicates network activity on Gigabit Ethernet LAN1 when flashing. |
![]() | HDD: Indicates SAS/SATA drive and/or DVD-ROM drive activity when flashing. | ![]() | NIC2: Indicates network activity on Gigabit Ethernet LAN2 when flashing. |
![]() | Power Failure: When this LED flashes, it indicates a failure in the power supply. | ![]() | Power: Indicates power is being supplied to the system’s power supply units. This LED should normally be illuminated when the system is operating. |
Rear View – 4U Data Appliance for ArcGIS

*Optional 4x Gigabit Ethernet ports show, Standard configuration is 2x Gigabit Ethernet ports
Data Appliance for ArcGIS Maintenance #
Although the Data Appliance for ArcGIS requires minimal maintenance, basic maintenance will increase the lifespan of the hardware. Like the majority of equipment installed in a computer hardware rack, the Data Appliance for ArcGIS uses a front intake and rear exhaust cooling design. It is very important that the airflow of the cooling system is not blocked or hindered in any way. The most common way that a server’s cooling system is blocked is by the accumulation of dust in the front air intake passages of the server. At regular intervals the dust should be wiped from the front bezel. Additionally, using compressed air to blow out the dust that has settled on the drives bays will assist in keeping the Data Appliance for ArcGIS’s cooling system running at its highest efficiency.
Please note that there are NO SERVICEABLE PARTS inside the Data Appliance for ArcGIS. All hardware inside the Data Appliance for ArcGIS can only be serviced by Arxys trained technicians. Any warranted system that experiences a hardware failure in the field that is not a hot-swappable component such as a power supply module or hard drive will be replaced by Arxys as per the warranty attached to the system.
Any attempt to access the Data Appliance for ArcGIS internal components will void the warranty on the Data Appliance for ArcGIS.
Data Appliance for ArcGIS Field Replaceable Units #
The Data Appliance for ArcGIS was designed with attention to reliability and therefore utilizes redundant components that can be replaced while the system is operating. These components are referred to as Field Replaceable Units (FRUs) and are hot-swappable since they can be removed and installed while the system is powered on.
The Data Appliance for ArcGIS utilizes two FRUs in both 1U and 4U configurations:
- Power Supply Modules
- Hard Drives
Both of these FRUs can be swapped in less than one minute by personnel that are familiar with computer hardware. When replacing a failed FRU, make sure that a replacement FRU has been received prior to removing the failed FRU. Removing a FRU for extended periods of time compromises the airflow and cooling design of the Data Appliance for ArcGIS.
Hard Drive FRU replacement Instructions #
Removing Hard Drive Carriers
Depending on which configuration is being serviced use the above illustrations as guides. 1U on the left and 4U on the right
- Press the release button on the drive carrier. This extends the drive carrier handle (Figure 42).
- Use the handle to pull the drive carrier out of the chassis (Figure 42).
NOTE: Data Appliance for ArcGIS date set hard drives have RAID redundancy to ensure data availability in case of a hard drives failure and support hot-plug capability. Replacement hard drives with carriers will ship directly from Arxys. Do not remove any hard drives while the unit is powered on without express instruction from a Arxys technical support engineer.
Installing Hard Drive Carriers
Depending on which configuration is being serviced use the above illustrations as guides. 1U on the left and 4U on the right
- Verify that the replacement FRU part number matches the FRU that is being replaced.
- nsert the replacement drive tray into the chassis. Make sure to press the drive carrier handle closed until it clicks in place (Figure 43).
Power Supply Module FRU replacement Instructions #
Power Supply Failure
If either of the two power supply modules fails, the other module will take the full load and allow the system to continue operation without interruption.
In the 1U Data Appliance for ArcGIS, the Universal Information LED will flash red slowly and an audible alarm will sound until the failed unit has been replaced (Figure 44).
In the 4U Data Appliance for ArcGIS the Power Failure LED on the control panel will flash and an audible alarm will sound until the failed unit has been replaced (Figure 45).
Replacement power supply modules will ship directly from Arxys. The power supply units have a hot-swap capability, meaning you can replace the failed unit without powering down the system.
Removing a Power Supply Module
After identifying the failed power supply, remove the failed power supply. For the 1U Data Appliance for ArcGIS see figure 37. For the 4U Data Appliance for ArcGIS see figure 39.


- Unplug the AC power cord from the failed power supply module.
- Depress the release tab on the power supply module.
- Use the handle to pull it straight out with the rounded handle.
Installing a Power Supply Module
Replacement power supply modules will ship directly from Arxys.
After removing the failed power supply module, install the replacement power supply module. For 1U Data Appliance for ArcGIS see figure 48. For 4U Data Appliance for ArcGIS see figure 49.


- Replace the failed hot-swap unit with another identical power supply unit.
- Push the new power supply unit into the power bay until you hear a click.
- Secure the locking tab on the unit.
- Finish by plugging the AC power cord back into the unit.
Configuring IPMI Remote Access #
Supermicro BMC Firmware is feature-rich and supports:
IPMI 2.0 based management
- BMC stack with a full IPMI 2.0 implementation
- Hardware health monitor
- Remote power control
Keyboard, Video & Mouse (KVM) Console Redirection with multi language support
HTML5 web Console Redirection
Serial over LAN (SOL)
Media Redirection
- Simultaneous floppy and CD/ DVD redirection
- Efficient USB 2.0-based CD/DVD redirection, with typical speed greater than 15xCD
- Support for USB key
Configuring IPMI settings in the BIOS #
- Plug in a network cable into IPMI port on the server. It is the single network port above the USB ports (see Figure 38 and/or Figure 41).
- Power cycle the server (remove AC power, wait 5 seconds, and then plug the AC power back in)

- Enter the BIOS by pressing <del> key (see Figure 50)

- Once in the BIOS navigate to the IPMI menu, Select “BMC Network Configuration” and press <enter> (see Figure 51)

- Change the “Update IPMI LAN Configuration” option to yes by selecting it and pressing <enter> then selecting “yes” from the menu and pressing <enter> again.

Change the “Configuration Address Source” option to ‘static’ by selecting it and pressing <enter> then selecting “Static” from the menu and pressing <enter> again.

- Use the keyboard and arrow keys to setup an IP address, subnet mask, and gateway that is accessible on the network.

- Press escape and navigate to the “Save & Exit” menu. Select “Save Changes and Reset” and press <enter>. The system will reboot.
Remotely accessing the server #
- Utilize a web browser to browse to the IP address set listed in the IPMI section of the BIOS (see step 7 of the previous section and Figure 53)

- A log in prompt will be presented.
- IPMI is now configured and accessible. Note: The default credentials are username ADMIN and password ADMIN (Credentials are case-sensitive).
Appendix A #
Data Appliance for ArcGIS Environmental Information #
Size and Weight
Data Appliance for ArcGIS | Weight | Dimensions |
ArcGIS 1U DA with 4 Drives | Up to 40 lbs | 25.5” x 17” x 1.75” |
ArcGIS 4U DA with 33 Drives | Up to 150 lbs | 27.5” x 17.2” x 7” |
Power Consumption
Data Appliance for ArcGIS | Voltage Range | Max Current Draw | Idle Current Draw |
ArcGIS 1U DA with 4 Drives | 100-140 VAC 50-60Hz 180-240 VAC 50-60Hz | 8.5 Amps 5 Amps | 2.5 Amps 1.7 Amps |
ArcGIS 4U DA with 36 Drives | 100-140 VAC 50-60Hz 180-240 VAC 50-60Hz | 13.5 Amps 9.5 Amps | 7.5 Amps 4 Amps |
Environmental Requirements
Data Appliance for ArcGIS | Temperature Range | Humidity Range |
ArcGIS 1U DA with 4 Drives | 10°to 35°C (50°to 95°F) | 8% to 90% (non-condensing) |
ArcGIS 4U DA with 36 Drives | 10°to 35°C (50°to 95°F) | 8% to 90% (non-condensing) |
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